Return Policies & Refunds
Our Guarantee
60-Day Money Back Window
We maintain a comprehensive 60-day testing window for all transactions processed through our inventory.
01. Requesting an Adjustment
If our organic product composition does not match your specific physical objectives, you maintain the full option to request an account settlement within 60 days of parcel arrival. To complete this action, kindly message our care agents through our main assistance email or your account interface.
02. Return Qualifications
Requests for currency compensation must be executed inside a strict 60-day parameter counting from your initial delivery confirmation logs.
Consumers are expected to mail back all linked ingredient containers, whether completely full, partially used, or cleared, to our processing warehouse.
Please notice that initial transit and handling charges are fully non-refundable and will be deducted from your final credit settlement.
All validated balance corrections are automatically issued back to the specific payment card or merchant stream used to complete your initial transaction.
03. Processing Duration
The moment your returned parcel is received and finishes evaluation at our log hub, we will finalize your balance adjustment. Depending on your financial institution's inner structures, it typically requires 5 to 10 typical business days for the credit to register on your transaction record.